POWTEC’s Technical Problem Solvers Improve Your Organization’s Efficiency
Every organization needs to be able to focus on its main business functions. We help you keep up in the ever-changing world of technology and IT modernization.
Help Desk Support Service Areas
- Windows desktops, laptops and tablet computers, patches and operating system upgrades
- Information Assurance Vulnerability
- Hands-on support for configuration, installation, re-imaging, and support of desktop computers, laptop computers, handheld devices, printers, monitors, portable data storage devices, and other general peripherals.
- Configure IT devices for secure operation and access computer networks, including installation of security software, scientific software, software updates, and other configurations
- Relocate IT equipment
- Track and update the movement of all IT assets
- Provide support for LAN/WAN desktop applications and COTS/GOTS applications
- Tiers 1, 2, and 3 support for both classified and non-classified systems
- Standard Operating Procedures (SOPs) Development and Maintenance
- Training
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